Karen has a natural flair – while understanding the role of HR best practice and strategic interventions – for cutting through the waffle to provide pragmatic client-focused solutions. I found Karen to be very professional, helpful and friendly. I now have peace of mind that the HR side of my business is covered. It really helps to know and trust someone and always deal with the same person, rather than a random person at some call centre. I can personally recommend her services as an excellent HR consultant.
Karen is pragmatic in her approach to issues and their resolution – never shy of making tough decisions when needed. Karen is focused on process and the tangible business benefits that can be achieved via business process improvements. Karen in a pleasure to work with and puts in long hours to ensure that any programme issues are addressed in a timely manner.
Karen was a pleasure to work with and a significant asset to our company. She is quick to understand the needs of a business and provides invaluable insight. For Test Direct, Karen was instrumental in setting the strategic direction for the people side of our business ensuring our consultants were all working towards the same goal. She is great at coaching managers of all levels on how to manage their people effectively to achieve the best outcomes for themselves and the business. Her extensive HR knowledge and experience allowed us to quickly adopt the right tools, policies and processes that the company needed to establish a solid platform for people development and growth. Karen has a calm and effective approach, is able to break down barriers and achieve great results.
I worked with Karen at Test Direct when she was hired as Head of People and Talent. During that time she helped transform our HR into a modern, fit for purpose function. As a people based organisation her department was crucial in helping the company develop into a sector leader and progress to the point whereby the company was in a fit state to be acquired as per the owners’ requirements. She implemented several changes in the HR Strategy including Employee pay and reward, sickness procedures in order to improve employee relations. There were several challenges in along the way to making all of these changes work, Karen showed determination and professionalism in order to see these through implementation and in-service whilst ensuring the overall company goals were adhered to. Karen is a highly motivated, experienced and an effective HR professional who delivers quality work. In short, I can say that whilst she worked for us the HR department operated more effectively than at any other time during the company’s existence and would have no hesitation in recommending her.
Karen is a highly motivated individual who provides visionary leadership and direction to the process of organisational transformation particularly in regard to the human aspects and overcoming resistance to changes. Karen is a competent Programme Manager with the ability to multi-task, focusing on corporate goals, financial benefits and stakeholder management. She has a wide range of experience in all aspects of HR focusing on people development, communication, change management, transformation and integration activities – a true all-rounder, and an expert in her field who could always be relied upon to deliver.
Karen is a very effective people and change practitioner and a business leader with great potential. I thoroughly enjoyed working with her on a major people transformation programme and am very happy to recommend her to any organisation wanting to achieve real business results through change.