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I worked with Karen at Test Direct when she was hired as Head of People and Talent. During that time she helped transform our HR into a modern, fit for purpose function. As a people based organisation her department was crucial in helping the company develop into a sector leader and progress to the point whereby the company was in a fit state to be acquired as per the owners’ requirements. She implemented several changes in the HR Strategy including Employee pay and reward, sickness procedures in order to improve employee relations. There were several challenges in along the way to making all of these changes work, Karen showed determination and professionalism in order to see these through implementation and in-service whilst ensuring the overall company goals were adhered to. Karen is a highly motivated, experienced and an effective HR professional who delivers quality work. In short, I can say that whilst she worked for us the HR department operated more effectively than at any other time during the company’s existence and would have no hesitation in recommending her.

– Simon Jones – Owner, Test-Direct Ltd